Please see our shipping and payment options information. What is your warranty? Our complete warranty policy is here. If you have any questions about our warranty, please contact us. Generally, our philosophy regarding warranties: Being without a TiVo is a terrible thing.
Therefore, we spend a great deal of time testing our hard drives and upgraded TiVo recorders before we sell them, so that our customers do not have problems down the road. When we encounter defective parts, we don't use them!
Finally, we hope all TiVo users customers and others will use the our helpful protection information to help protect their TiVos from the biggest sources of potential problems. What is your return policy?
Please see here for our return policy. What "upgrades" do you offer for current DVR owners? When we first started weaKnees, "upgrade" was a term we used to refer to a capacity upgrade; namely, adding a larger hard drive to a TiVo. We have many other parts and accessories for all sorts of DVRs, including new and upgraded remote controls and other parts and accessories. I want you to upgrade my TiVo for me How fast can you upgrade my TiVo and send it back to me?
Send us your TiVo and we'll upgrade it for you when you buy any TiVo upgrade and add our upgrade service. We'll email you immediately with our shipping address and shipping instructions. Professional Upgrades and Deluxe Upgrades are done by us - you send us your TiVo, we upgrade and test it, and then send it back to you.
Turnaround time is generally within business days. If you have any questions about shipping, feel free to email us at [email protected]. How do I make an appointment to bring my TiVo to you for upgrading?
We offer walk-in appointments; we must know in advance that you are coming. Please please be sure that you have read our walk-in information before coming!
We operate out of a warehouse, not a retail store and offer walk-ins as an accommodation to our local customers. We do not accept credit cards in person; please place your order online, in advance, if you plan to walk in. Otherwise, we will request cash payment when you arrive. Can I contact you? What if I have no intention of purchasing anything from you? At bottom, we're TiVo addicts. We probably spend far too much time, in fact, keeping abreast of all of the latest TiVo hacks, tricks and all things TiVo.
We enjoy sharing our knowledge with other TiVo enthusiasts, but our first priority is taking care of our customers and prospective customers. We regularly and rapidly respond to inquiries at the weaKnees TiVo Forums , so please visit there if you have any TiVo-related questions.
If you are looking to upgrade your TiVo on your own--using a non-weaKnees hard drive--please understand that we cannot afford to offer free phone support. Having Trouble Finding Our Upgrades? What about other DVRs? We now offer kits and professional installation for many other units in addition to TiVo:. TiVo is a life-changing experience, plain and simple.
TiVo will revolutionize the way you watch television. Since we're not marketing experts look no further than our domain name to confirm that , we would much prefer you to find the answer to this question on your own, by looking at TiVo's website and by seeing what others have said about TiVo.
Many, many articles have been written about what TiVo can do. Many commentators at the end of , , and beyond have called TiVo the 'Gift of the Year. Naturally, if you have any specific questions, feel free to email us. In a sentence, though, we can say what we've been saying to friends, family and potential customers for a long time: TiVo will change your life!
However, there is a good chance that you'll be able to sell your used TiVo with lifetime service and recover a good portion of the amount you paid for lifetime service. There is no telling what the market for used TiVos with lifetime service will be in the future, but purchasing lifetime service, unlike purchasing monthly service, will retain value. If the problem is with the hard drive or power supply, we can do the work.
If the unit is a standard definition standalone TiVo, we have can repair just about any problem power supply, hard drive, motherboard : See our high definition TiVo repair page for current TiVo models and our flat-fee TiVo repair page for standard definition older models.
If you face a non-drive malfunction and instead had purchased monthly service, then for less than the cost of a repair, you might be able purchase a used, inexpensive TiVo of the same type and move your drive from one TiVo to the other. We believe that even if TiVo has significant financial problems, the subscription portion of the service, which is fairly easy to provide, is likely to survive.
In addition, all streaming and offline viewing is subject to copyright restrictions, which vary show to show and cable company to cable company. Older model TiVos could perform similar functions with the TiVo Desktop software, but this is no longer supported. My DVR is broken! See our flat-fee TiVo repair page.
Please see our TiVo powering up page and our TiVo repair page for more self-help troubleshooting information. Among them:. Sorry, no exceptions. TiVo units will not control C-band satellite receivers. We recommend seeing the TiVo reference site TiVopedia. There's good technical information about every US TiVo model there. Will TiVo continue to support hard drive upgrades? We have been providing hard drive upgrades and related services since , and we have every reason to believe that TiVo will continue to support hard drive upgrades.
At some point, TiVo decided that it was not cost-effective to do so. After TiVo stopped doing upgrades, they came out in support of the growing community of users who upgraded their TiVos on their own. We believe as do many others that TiVo would suffer a massive public relations disaster if they stopped supporting TiVos with added capacity.
In addition, TiVo executives have publicly acknowledged and thanked upgraders for their enthusiasm for TiVo. You should note, however, that TiVo does not support all types of TiVo hacking. For example, TiVo does not support RAM upgrades, extracting video and, obviously, subscription theft. You can preview the instructions that you will receive in your TiVo upgrade kit, so that you will know how easy the process is.
Management reporting will only be accessible within the Government ICT network i. Users with multiple employment contracts and multiple employee numbers will be provided separate log in details for each of their contracts. They will need to access HR21 under each log in to view and update their information individually. Employees who do not have access to a work or home computer will still be able to submit manual forms to Payroll Services.
Quick reference guides and support materials are accessible via Shared Services SA extranet access via state. Managers have additional access within HR21 to view employee details, including address and emergency contact details. HR21 gives employees access to update and review their personal and payroll information. We Said Over Last Year! Jan 1, Provides for county or municipality to enforce traffic control signal steady red light indication using traffic control photographic system DirecTV, Inc.
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